phoneMAIN: (562) 570-2300
The Interruptible Reclaimed Water Service program may not be offered every year.
Eligibility does not carry over to subsequent fiscal years. Customers must reapply each year, if the program is available.
All Long Beach Water Department (LBWD) regular reclaimed water customers are eligible to apply for the Interruptible Reclaimed Water Service program, unless customers are on non-peak or other special reclaimed water rates.
Criteria used for eligibility are annually subject to change.
CUSTOMER AGREES TO:
Submit one application for each reclaimed water meter the customer is offering for consideration of the Interruptible Service rate.
Acknowledge that the completion of the application shall constitute acceptance of the Terms and Performance Guidelines.
Upon notification, at the sole discretion of the LBWD and subject to inspection and verification, voluntarily cease any and all flows from the meter until notification from LBWD that service can resume at that meter.
Provide up to three contact email addresses as the sole communication points for the interruption notices. Customer may also provide cell phone numbers for each contact person. Phone numbers must accept text messages. Text messages may be sent by LBWD staff, notifying the customer that an email message has been sent.
Nothing in the provision of Interruptible Reclaimed Water service exempts a meter owner from complying with all other policies, rules, codes and guidelines established by the LBWD and City.
READ FULL TERMS AND GUIDELINES HERE
Water & Sewer System Design Guidelines