To process your order, LBWD requires the following information:

1.  A copy of your plumbing plans approved by Long Beach Development Services (LBDS) - Building and Safety

• LBDS address:  333 W. Ocean Blvd., 4^th Floor, Long Beach, CA 90802, Phone (562) 570-6651
• Note that your approved plans must show a backflow prevention device approved by LBWD’s Engineering Development Service Counter.  Please call (562) 570-2419 for backflow prevention requirements and devices

2.  Completed  Application Form

3.  Full payment: Please make your check payable to Long Beach Water Department.  For applicable fees, see LBWD Rules & Regulations (View Appendix A on Pages 77-78)

Please submit your information to:
Long Beach Water Department
Engineering Bureau – Business Development
1800 E. Wardlow Road
Long Beach, CA 90807

Option 1: Installation by LBWD Employees

• The typical processing and installation time for your service is approximately 8-10 weeks
• You will be contacted by phone to attend a pre-construction meeting with LBWD after receipt of your required documents and payment
• You will be required to sign off on the location of your meter at the pre-construction meeting
• LBWD will prepare an installation drawing based on the approved plumbing plans and the confirmed meter location
• Once the installation request is scheduled, LBWD will notify you by phone
• Your new water meter will be locked and kept off after installation until after a backflow prevention device inspection by LBWD’s Meter Shop is completed.  Please schedule the inspection by calling LBWD’s Operations Service Center at (562) 570-2389 or 570-2390

Option 2: Installation by Customer Work Force through Developer’s Agreement (under construction)

For any questions related to your service installation request, please contact us at:

Email: Water-ServiceCounter@lbwater.org
Call:     (562) 570-2419